Our customers say...

I am immensely impressed with the service at The Uniform Factory.  They are so polite and friendly no matter how many questions you have or how many emails you send them.  They reply to all correspondence within 24 hours and the job that they have made embroidering our business shirts with our company logo are just beautiful.  Our sincerest thanks


Michelle Harrison, 2nd Wife Lifestyle Management

Returns

 

 

(a)      All sales are final. All returns require prior authorisation from the Company.

 

(b)      Authorised sample returns for other than defective goods received within the specified return time will be subject to a 10% restocking charge or a minimum of $10.00 (excl GST).

 

(c)      Samples returned without all packaging intact, as sent out, will incur a $3.00 (excl GST) repacking charge per item.

 

(d)      If a clothing only order is placed & supplied then cancelled & returned a $30.00 (excl GST) restocking fee is payable.  Embroidered or printed items are non returnable unless they are defective.

 

(e)      Clothing only orders that are returned to be exchanged for an alternate size/style will incur a $2.00 (excl GST) restocking charge per item.